Launch Your Brand's First D2C Ecommerce Channel
Your brand is already selling — through retail, distributors, marketplaces, or a store that's outgrown what it can do. We build DTC ecommerce that works alongside what's already working, whether you're starting from zero or leveling up what you've got.
- 100% U.S.-based team.
- Certified BigCommerce Partner since 2012.
- BigCommerce B2B & D2C Expertise
Rated 4.9 | Trusted by 1,000's of Growing Brands
Contact Us
100% Risk-Free No Obligation
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Where You Are Today
Every Brand Starts the DTC Journey from a Different Place
Whether you're launching your first direct-to-consumer channel or expanding an existing ecommerce business, the challenges are different, but the goals are the same: creating a direct relationship with your customers and a stronger foundation for growth.
You may be:
🖳 Launching Your First DTC Channel
You have an established business but haven't sold directly to consumers through your own ecommerce experience.
You currently sell through:
- Retail stores and dealers
- Distributors or wholesalers
- Amazon, Walmart, or other marketplaces
- Sales representatives or offline channels
Common goals:
- Launch your first branded ecommerce experience
- Build direct customer relationships
- Own your customer data and buying experience
- Create a new revenue channel without disrupting existing partners
🏷️ Expanding an Existing Ecommerce Business
You already sell online but want to grow your direct-to-consumer capabilities without rebuilding everything from scratch.
You're looking to:
- Add DTC alongside an existing B2B business
- Launch an additional storefront
- Modernize or redesign your current ecommerce experience
- Support multiple customer types from a single platform
Common goals:
- Deliver better experiences for B2B and consumer customers
- Simplify operations across multiple sales channels
- Connect ecommerce with ERP, CRM, and other business systems
- Build a platform that scales with your business
Why this is different
Launching D2C Starts with the Right Questions
A D2C launch for an established brand starts with a specific set of questions.
- How do you price DTC without undermining your retail channel partners?
- How do you build a brand experience online that matches what customers expect from a brand they already know?
- Can our ERP, PIM, CRM, and other systems support another sales channel?
- How do we align marketing, sales, IT, operations, and leadership around the launch?
What we handle
What a D2C Ecommerce Launch Actually Involves
DTC Channel Strategy
Before a single pixel is designed, we work through your channel strategy, pricing approach, and customer acquisition model. Getting this right at the start prevents expensive mistakes later.
Custom Storefront Design
Your brand has standards. We build a storefront that meets them — custom designed from scratch, not adapted from a template. Your DTC store should feel like an extension of your brand, not a generic ecommerce site.
Enterprise System Integration
ERP, PIM, CRM, WMS — your existing systems need to connect to your new storefront. We build the integrations that sync your catalog, inventory, pricing, and order data without creating manual processes for your team.
Retail Channel Sensitivity
Pricing, MAP enforcement, and product availability rules that protect your existing retail relationships while still building a compelling DTC proposition
Merchandising for DTC
Selling direct is different from selling wholesale. Product presentation, bundling, subscriptions, loyalty, and content strategy are all designed around a direct customer relationship, not a retailer's shelf.
Post-Launch Growth
Launching the store is the beginning. We offer ongoing optimization, SEO, CRO, and development support so your DTC channel compounds over time rather than stalling after launch.
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Why IntuitSolutions
What Makes Us the Right Partner for This
- We've done this before. Most agencies will tell you they can do this. We have done it for brands with global recognition. That's a different thing.
- Ecommerce specialists since 2001. We know what your platform can handle, where it needs custom work, and how to build for long-term scale rather than just launch day.
- 100% U.S.-based in-house team. Every designer, developer, and project manager on your project works directly for us. No outsourcing, no offshore handoffs. One accountable team.
- Fixed-price spec before work begins. You get a real scope, a real timeline, and a fixed price before you commit to anything. No estimates that expand mid-project.
- We're straight shooters. If we don't think we're the right fit for your project, we'll tell you that. No hard sell.
Built for serious ecommerce teams
Our Development Process
A clear, structured process so you always know what is happening and what comes next.
Step 1 — Scope and Spec
We start with a technical discovery: documenting your requirements, mapping the work, and producing a fixed-price specification before development begins. You know exactly what is being built, what it costs, and when it launches before we write a line of code. Work does not start until you have approved the spec.
Step 2 — Build and Communicate
Development moves in structured phases with regular updates and visible progress. You are never left wondering where things stand. For shorter projects this means weekly check-ins. For longer builds it means milestone-based reviews where you can see and test what has been completed.
Step 3 — Launch and Support
We manage the launch from final QA through go-live. After launch, your team gets full documentation, a walkthrough of what was built, and direct access to our support team. Whether you need a quick fix or are ready to start the next phase, we are already familiar with your store.
Ready to Build Your DTC Channel?
Whether you're launching your first direct-to-consumer storefront or expanding an existing ecommerce business, we'll help you develop the right strategy, technology, and customer experience for long-term growth.
Get an honest assessment of your project, timeline, and options—no pressure, no generic proposal.
Our Custom BigCommerce Designs
Featured BigCommerce Projects
Real BigCommerce projects. Real outcomes.
KONG Company
2026 Commerce Awards Winner — KONG’s first-ever D2C ecommerce site delivers greater control over merchandising, content, and customer experience with a fully custom BigCommerce build.
Grab Mojo
We designed and built Grabmojo.com's debut D2C store on BigCommerce and created a unique shopping experience for their customers.
GolfBags.com
Golfbags.com partnered with us to design & build a custom BigCommerce store that delivers speed, customization, and frictionless shopping for their customers.
Verified, Ranked, & Awarded
Award Winning Experience
Frequently Asked Questions
Questions Enterprise Brands Ask Before Their First D2C Launch
Will a DTC store hurt our retail channel relationships?
This is the most common concern and it is a legitimate one. The answer depends on your pricing strategy, product selection, and how you communicate with retail partners. We work through this with you during scoping and help you build a channel strategy that opens DTC without creating conflict.
Do we need a separate site for B2B and DTC?
Not necessarily. On BigCommerce, Multi-Storefront capability allows you to run B2B and DTC from a single backend. On Shopify, similar approaches are available. Depending on your situation this can significantly reduce complexity and cost. We help you evaluate the right architecture during discovery.
Do you have a platform recommendation?
Yes. We evaluate your specific situation during discovery and make a clear recommendation based on your business model, integration requirements, and long-term roadmap. We hold Elite Partner status on BigCommerce and certified partner status on Shopify. We have no financial incentive to favor one over the other — our recommendation is based entirely on what is right for your project.
Can you integrate with our existing CRM, ERP, and PIM?
Yes. Enterprise system integration is one of our core capabilities. We have integrated with NetSuite, SAP, HubSpot, Salesforce, Celigo, and custom-built systems. We assess your existing stack during discovery and scope the integrations alongside the storefront build.
How long does an enterprise D2C launch take?
For an enterprise brand building from scratch, a full DTC storefront typically takes 14 to 20 weeks from kickoff to launch depending on integration complexity, brand approval processes, and custom functionality requirements. We give you a clear timeline during scoping.
What happens after launch?
We offer ongoing support, optimization, and SEO services post-launch. Many of our enterprise clients stay with us long after the initial build as their DTC channel grows.