Extend the BigCommerce Checkout
Document Uploads for BigCommerce Checkout
Price: $99 / Month — 30 Day Free Trial
Let customers upload files such as purchase orders, tax exemption forms, or ID directly at checkout. No separate emails, no missing paperwork.
Install note: This is part of the Ebizio Checkout app. To get it, install the Ebizio Checkout App and then subscribe to this module.
Is this right for your store?
No More Chasing Down Paperwork
Purchase orders, tax certificates, ID, signed agreements, whatever the paperwork, collect it right at checkout instead of chasing it down after the sale.
- Collect PDF or image documents directly at checkout, no separate emails
- Accept tax forms or ID before completing the order
- Keep every file tied to the order it belongs to
- Never lose a sale waiting on a missing document
App Capabilities
What You Get with Document Uploads
Collect the exact documents your process requires, captured natively and synced straight into your BigCommerce order records.
Upload at Checkout
Let customers attach PDFs or images directly during checkout, no separate email required.
PDF and Image Uploads
Accept purchase orders, tax exemption certificates, wire transfer receipts, bills of lading, signed agreements, or ID, whatever your process needs, submitted as a PDF or image file.
Place It Where It Fits
Add the upload field at the payment step, the shipping step, or as its own step, wherever makes the most sense for your process.
Cleaner Recordkeeping
Stop digging through email threads and folders. Every document lives with the order it belongs to.
BigCommerce Order Integration
Uploaded files are attached to the order through order comments, so your team sees them in the BigCommerce dashboard alongside every other order detail.
PCI Compliant
Built on BigCommerce's Open Source Checkout SDK, so you enhance your existing checkout instead of swapping it for a risky third-party system.
WHY IT'S SAFER
No Custom Code. No Checkout Swap.
Most checkout applications that add file uploads actually replace your platform's checkout experience, which is less reliable and less secure. Document Uploads runs on BigCommerce's own Open Source Checkout SDK, extending your native, PCI-compliant checkout instead of replacing it.
You're In Control
Configure It Your Way, From the Ebizio Dashboard
Manage Document Uploads directly from the Ebizio app in your BigCommerce admin. Decide what to collect, control what's required, and see every uploaded file tied directly to the order it belongs to.
- Set your own document types — Collect exactly what your business needs, POs, tax forms, IDs, or anything else.
- Everything tied to the order — Every uploaded file appears directly on the order record, nothing to track down separately.
- Control what's required — Decide which uploads are mandatory and which are optional, so you collect exactly what you need without adding friction for the rest.
Real-World Scenarios
How BigCommerce Merchants Use Document Uploads
Document Uploads fits a wide range of B2B, tax-exempt, and compliance-driven checkout needs.
Common uses-cases include:
- Purchase Orders
- Product Quotes
- Wire Transfer Receipts
- Payment Plans or Agreements
- Bill of Lading
- Verification Documents (photo ID, licenses)
- Tax Exemption Certificates
Build a Complete Checkout Experience
Other Modules You Might Need
Pair Document Uploads with the rest of the Ebizio Checkout suite to build a complete B2B or compliant buying experience.
Ship on Account
Let buyers ship with their own account (FedEx, UPS, DHL, USPS). Document upload and custom fields. Subscription Price: $99/mo.
Customer Group Shipping Rules
Show specific shipping options only to your approved B2B customer groups. Subscription Price: $99/mo.
Customer Group Payment Rules
Show specific payment options only to your approved B2B customer groups. Subscription Price: $99/mo.
One Flat Monthly Price
Everything Included at $99 per Month
One flat monthly price, every feature included, no add-on tiers, no per-order fees. Start with a free trial and keep it only if it earns its place in your checkout.
- Native document upload at checkout
- Support for PDF and image files
- BigCommerce order record integration
- Compatible with all BigCommerce themes
- Maintains full PCI compliance
- 30 day free trial, no contract
White Glove Onboarding
Want help getting set up?
Merchants who choose our White Glove onboarding add-on see the most success. We will configure your checkout, walk you through module setup, and make sure everything runs smoothly, direct from the team that built Ebizio.
Document Upload FAQs
Frequently Asked Questions
What file types can customers upload?
PDFs and images. File types include: .jpg,.jpeg,.png,.pdf.
Can I make certain uploads mandatory?
Yes. You can decide which uploads are required and which are optional, so checkout only asks for what you actually need.
Where do uploaded documents end up?
Every uploaded file ties directly to the order record comments field in your BigCommerce dashboard, alongside everything else related to that order.
Do you customize the BigCommerce checkout beyond what this module offers?
Yes. If you need something beyond standard payment rules, approval workflows, more complex group logic, or a specific integration, our development team can build it. Contact us to discuss your needs.
Is the Ebizio Checkout App PCI compliant?
Yes. Ebizio extends your existing BigCommerce checkout — it doesn't replace it. Your checkout stays native to BigCommerce, which means it stays PCI compliant, compatible with your theme, and supported by BigCommerce's platform updates. Ebizio adds functionality on top of what's already there.
Will it work with my theme?
Yes. The module is built on Ebizio Checkout and works with all BigCommerce plans and every Stencil theme, including custom themes. It integrates with the native checkout, so there is nothing to rebuild.
How do I get this module?
Install Ebizio Checkout from the BigCommerce App Marketplace, then subscribe to Customer Group Payment Rules for $99/month. 30 day free trial available.
Do you offer White Glove onboarding?
Yes. Our team can configure your Customer Group Payment Rules setup directly, mapping your payment methods to the right customer groups and making sure everything's working correctly before you go live.
Merchants who choose White Glove onboarding see the most success with the Ebizio Checkout app, it's the fastest way to get this module running exactly right, without spending time configuring it yourself.
Contact us to learn more about White Glove onboarding.
Custom Checkout for BigCommerce
Need Something Custom?
Need a custom checkout solution? We're happy to build it for you! Tell us what you're trying to do and we'll tell you whether a module covers it or whether it calls for custom development. Contact us to discuss your needs.