BigCommerce App
Ship on Customer Account for BigCommerce
Price: $99 / Month – 30 Day Free Trial
Let your B2B customers ship orders on their own UPS, FedEx, DHL, or USPS account, right at checkout. No separate emails, no manual shipping quotes.
Install note: This is part of the Ebizio Checkout app. To get it, install the Ebizio Checkout App and then subscribe to this module.
Is this right for your store?
Built for B2B Sellers
This module is a fit if your store sells to:
- Wholesale or B2B buyers who already have their own shipping accounts
- Customers who want to use their negotiated shipping rates instead of yours
- Buyers who prefer a specific carrier, UPS, FedEx, DHL, or USPS, for their own logistics reasons
- Any B2B customer base you currently coordinate shipping accounts for by phone or email
If any of those describe your buyers, this replaces the manual workaround with a checkout flow.
App Capabilities
What You Get with Ship on Account
Everything a B2B buyer needs to ship on their own account, captured natively and synced straight into your BigCommerce order records.
Shipping Provider Selection
Offer a dropdown of any shipping providers you're willing to work with, UPS, FedEx, DHL, USPS, or others.
Account Number Field
Let customers enter their own carrier account number directly at checkout, no separate email required.
Flexible Custom Fields
Add fields like Delivery Date, In-Hand Date, or Shipping Account Manager to collect exactly what your fulfillment team needs.
BigCommerce Order Integration
Every field writes back to the native BigCommerce order record. Numbers, account details, and notes live alongside the order, no separate systems to reconcile.
PCI Compliant
Built on BigCommerce's Open Source Checkout SDK, so you enhance your existing checkout instead of swapping it for a risky third-party system.
Works With Your Theme
Compatible with all BigCommerce themes and works in combination with the Optimized One-Page Checkout.
WHY IT'S SAFER
No Custom Code. No Compliance Risk.
Many shipping customizations require custom-coding your checkout, which can put PCI compliance at risk and break with every BigCommerce update. The Ship on Account module runs on BigCommerce's own Open Source Checkout SDK, extending your native, PCI-compliant checkout instead of replacing it.
You're In Control
Configure It Your Way, From the Ebizio Dashboard
Manage the Ship on Account module directly from the Ebizio app in your BigCommerce admin. Choose which shipping providers to offer, adjust your fields, and see every account detail tied directly to the order it belongs to.
- Set your shipping providers — Choose which carriers to offer, UPS, FedEx, DHL, USPS, or others.
- Control what's required — Decide which fields are mandatory and which are optional, so customers give you what you need without extra steps.
- Everything tied to the order — Account numbers and shipping details appear directly on the order record
Real-World Scenarios
How BigCommerce Merchants Use Ship on Account
Ship on Account checkout fits a wide range of B2B and wholesale operations.
General Electric Dowty: Ship on Account for B2B Buyers
Dowty's B2B buyers needed to ship orders using their own carrier accounts as part of their existing procurement process. We added Ship on Account to their custom checkout, so approved buyers can enter their own shipping account details right alongside their custom Purchase Order flow.
SkyGeek.com: Ship on Account for Aviation Buyers
SkyGeek's B2B customers often ship through their own UPS, FedEx, or DHL accounts rather than paying for shipping SkyGeek arranges. We added Ship on Account to checkout, so buyers enter their own account details up front and orders ship exactly the way they expect.
AFT Fasteners: Ship on Account for B2B Buyers
AFT Fasteners' B2B customers wanted to ship using their own carrier accounts, not just pay for shipping AFT arranged. We added Ship on Account alongside Purchase Order, so approved buyers can enter their own UPS, FedEx, or DHL account number right at checkout.
Build a Complete B2B Buying Experience
Other Modules You Might Need
Pair the Ship on Account module with the rest of the Ebizio Checkout suite to build a complete B2B buying experience.
Customer Group Shipping Rules
Show the Ship on Account option only to your approved B2B customer groups. Subscription Price: $99/mo.
Purchase Order
Let your customers pay by Purchase Order with document upload and flexible net terms. Subscription Price: $99/mo.
Customer Group Payment Rules
Show the Purchase Order payment option only to your approved B2B customer groups. Subscription Price: $99/mo.
One Flat Monthly Price
Everything Included at $99 per Month
One flat monthly price, every feature included, no add-on tiers, no per-order fees. Start with a free trial and keep it only if it earns its place in your checkout.
- Native Ship on Account shipping method
- Configurable Shipping Provider and Account Number fields
- Custom fields (Delivery Date, Account Manager, and more)
- BigCommerce order record integration
- Compatible with all BigCommerce themes
- Maintains full PCI compliance
- 30 day free trial, no contract
White Glove Onboarding
Want help getting set up?
Merchants who choose our White Glove onboarding add-on see the most success. We will configure your checkout, walk you through module setup, and make sure everything runs smoothly, direct from the team that built Ebizio.
Ship on Account FAQs
Frequently Asked Questions
Custom Checkout for BigCommerce
Need Something Custom?
Need a custom checkout solution? We're happy to build it for you! Tell us what you're trying to do and we'll tell you whether a module covers it or whether it calls for custom development. Contact us to discuss your needs.