Extend the BigCommerce Checkout
Shipping Protection for BigCommerce
Price: $199 / Month — 30 Day Free Trial
Offer shipping protection at checkout and turn peace of mind into revenue. Set your own flat or percentage-based fee, on any product or your whole catalog.
Install note: This is part of the Ebizio Checkout app. To get it, install the Ebizio Checkout App and then subscribe to this module.
Untapped Revenue
Stop Leaving Shipping Revenue on the Table
Nine in 10 Americans worry about stolen or damaged packages. Most will pay a small fee for peace of mind, if you give them the option.
- Add a flat or percentage-based fee, you set the structure
- Works across your whole catalog or specific products
- Customers can opt out if they'd rather not
- Runs automatically, no ongoing work once it's set up
App Capabilities
What You Get with Shipping Protection
Set the fee, choose what it applies to, and let checkout do the rest.
You Set the Fee Structure
Choose a flat fee or a percentage-based fee, whichever fits your business.
Apply It Where You Want
Turn it on for your whole catalog or specific products and categories.
Mixed Cart Support
Carts with both protected and unprotected items check out seamlessly, with no awkward splits or errors.
Customer Opt-Out
The fee shows as a clear line item, and customers can toggle it off if they change their mind before completing checkout.
Shows Everywhere It Should
The fee appears in the cart, at checkout, and on the order confirmation email, so there are no surprises after the sale.
PCI Compliant
Built on BigCommerce's Open Source Checkout SDK, so you enhance your existing checkout instead of swapping it for a risky third-party system.
WHY IT'S SAFER
No Custom Code. No Compliance Risk.
Most checkout applications that add this kind of payment logic actually replace your platform's checkout experience, which is less reliable and less secure. Shipping Protection runs on BigCommerce's own Open Source Checkout SDK, extending your native, PCI-compliant checkout instead of replacing it.
You're In Control
Configure It Your Way, From the Ebizio App Dashboard
Manage Shipping Protection directly from the Ebizio app in your BigCommerce admin. Set your fee structure, choose what it applies to, and see every order's protection status tied directly to the record.
- Set your fee type — Choose flat or percentage-based, and set the amount.
- Choose your scope — Apply to your whole catalog or specific products and categories.
- No ongoing maintenance — Once it's set up, it runs automatically. No manual processes or upkeep required.
Case Study
Rock Bottom Golf: Shipping Protection at Checkout
RockBottomGolf.com wanted to give shoppers confidence in their orders and protect the business from the cost of lost, stolen, or damaged packages. We installed Shipping Protection so shoppers can add coverage at checkout and toggle it off just as easily if they don't want it. The fee appears as a clear line item, and the merchant controls which products and categories it applies to.
The Results
- Nearly $50K a month — Rock Bottom Golf earns close to $50,000 per month in shipping protection fees alone. The fee appears as its own line item at checkout, so it's new revenue that sits on top of product sales.
- 87% of orders included the fee — Most orders carried the protection fee, even though customers see it as a clear line item and can remove it with a toggle at checkout. Strong buy-in, with nothing hidden from the shopper.
Build a Complete B2B Buying Experience
Other Modules You Might Need
Pair Shipping Protection with the rest of the Ebizio Checkout suite.
Product Fees Manager
Add optional fees or surcharges to any product. Subscription Price: $199/mo.
Destination-Based Product Fees
Apply fees based on shipping destination. Subscription Price: $199/mo.
Recoup Payment Processing Fees
Recover card processing costs at checkout. Subscription Price: $199/mo.
One Flat Monthly Price
Everything Included at $199 per Month
One flat monthly price, every feature included, no add-on tiers, no per-order fees. Start with a free trial and keep it only if it earns its place in your checkout.
- Merchant-set flat or percentage-based fee
- Apply to your whole catalog or specific products
- Mixed cart support
- Customer opt-out at checkout
- Shows on cart, checkout, and order confirmation
- Compatible with all BigCommerce themes
- Maintains full PCI compliance
- 30 day free trial, no contract
Recommended: Merchants who choose White Glove onboarding see the most success with the Ebizio Checkout app. Let our team configure the app for you, so you're live and working correctly from day one.
Shipping Protection FAQs
Frequently Asked Questions
Do I set the fee, or is it calculated automatically?
You set it. Choose a flat fee or a percentage-based fee, and apply it to your whole catalog or specific products.
Can customers decline the protection?
Yes. The fee shows as a clear line item, and customers can toggle it off if they'd rather not add it.
What if a cart has both protected and unprotected items?
Mixed carts are fully supported. Customers check out normally regardless of which items in their cart have protection applied.
Where does the fee show up?
In the cart, at checkout, and on the order confirmation email, so there are no surprises after the sale.
How much extra work is this once it's set up?
None. Once configured, the fee applies automatically. No manual processes or ongoing oversight needed.
Will it work with my theme?
Yes. The module is built on Ebizio Checkout and works with all BigCommerce plans and every Stencil theme, including custom themes. It integrates with the native checkout, so there is nothing to rebuild.
How do I get this module?
Install Ebizio Checkout from the BigCommerce App Marketplace, then subscribe to Shipping Protection for $199/month. 30 day free trial available.
Do you offer White Glove onboarding?
Yes. Our White Glove onboarding add-on covers checkout configuration and module setup, handled by the team that built Ebizio. Get Onboarding Support
Can you build a custom checkout for my store?
Yes. If you need functionality beyond the modules listed here, our developers can build it. Contact us to discuss your needs.
Custom Checkout for BigCommerce
Need Something Custom?
Need a custom checkout solution? We're happy to build it for you! Tell us what you're trying to do and we'll tell you whether a module covers it or whether it calls for custom development. Contact us to discuss your needs.