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BIGCOMMERCE AGENCY PARTNER

Ecommerce Agency for Vape, Tobacco & CBD Merchants

Selling regulated nicotine and CBD products online means navigating excise tax, age verification, shipping restrictions, and platforms that can change the rules overnight. We build and support ecommerce stores made for exactly this, so you can sell with confidence.

white smoke against dark blue background - vape tobacco ecommerce

TRUSTED BY REGULATED-INDUSTRY BRANDS

E-Alternative Solutions logo
Leap Vapor logo
Nicorette logo
NJOY logo
Pipes & Cigars logo
Rogue Nicotine logo
Swisher International
Forth CBD logo
Midwest Distribution logo
Vape, Tobacco, CBD regulated ecommerce UI/UX graphic

THE COMPLIANCE LANDSCAPE

Selling Regulated Products Online Isn't Easy

Selling vape, tobacco, and CBD products means you're dealing with a compliance stack most ecommerce businesses never have to think about.

  • Limited Payment Processing Options — Most major payment processors restrict or exclude vape, tobacco, and CBD merchants. Finding and integrating a processor that will actually work with your business is its own project.
  • Excise Tax by Location — Excise tax on regulated products varies by state, county, and sometimes down to the zip code, and it's separate from standard sales tax. Getting this wrong at checkout creates real liability.
  • Age Verification — You need to verify age and identity, both at the point of sale and, in many cases, again at delivery. A checkout that doesn't handle this correctly is a compliance gap.
  • Shipping Restrictions — Some states restrict flavors. Some ban categories entirely. Some have no restrictions at all. What's legal to ship to one customer may not be legal to ship to the next.

YOUR ECOMMERCE PARTNER FOR REGULATED PRODUCTS

Ecommerce Services & Solutions for Vape, Tobacco & CBD

Selling regulated products online isn't a one-time build. Compliance requirements shift, states change their rules, and your business grows. We offer ecommerce services and solutions to help you get online, stay compliant, and grow.

BigCommerce Strategy & Setup

We configure the BigCommerce platform specifically for regulated, high-risk categories to ensure you meet and remain compliant.

Excise Tax Management

Automated tax calculation down to the zip code, set by product and location.

Age & Identity Verification

Built into checkout and account creation, without disrupting the experience for legitimate customers.

Shipping Compliance

Rules that stop non-compliant orders before they ship, by product, category, or destination.

Subscription Billing

Recurring order setup, support, and management for consumable products.

SEO & AI Visibility

Organic search and AI-visibility strategy built for an industry where paid advertising is restricted.

★★★★★

I've worked with IntuitSolutions for nearly 8 years, and they continue to set the bar for excellence.

— Max K, E-Alternative Solutions, Swisher International

THE RIGHT PLATFORM FOUNDATION

Why BigCommerce is the Best Ecommerce Platform for Vape, Tobacco, & CBD

BigCommerce doesn't ban categories the way some platforms do. If a product is legal, BigCommerce allows it, without the risk of a sudden policy change shutting your store down overnight.

Payment Flexibility

BigCommerce is payment agnostic, supporting dozens of payment gateways. Since only certain processors will work with vape, tobacco, or CBD merchants, having options matters.

Open Checkout Access

BigCommerce gives developers real access to the checkout, which is what makes it possible to build the compliance tools this industry actually needs, not workarounds bolted on top of a closed system.

No Sudden Category Bans

Your investment in your store isn't at risk from a policy change you didn't see coming. If a product is legal, BigCommerce allows it.

Verified, Ranked, & Awarded

Award Winning Experience

Expertise.com - Best Web Design Agency 2026
BigCommerce Best B2B Solution 2020
Commerce Awards 2026 - Innovation in Digital Experience
Design Rush Verified Agency
Good Firms Top E-commerce Company

REAL RESULTS

Vape, Tobacco, & CBD Brands We've Worked With

We help industry leaders get online, stay compliant, and grow.

NJOY logo

NJOY

NJOY needed a full ecommerce solution. We handled it all: platform setup, excise tax management, age and identity verification, shipping compliance, and ongoing development and support. One team, every piece of the puzzle, built specifically for a regulated vape brand operating at scale.

E-Alternative Solutions logo

E-Alternative Solutions

E-Alternative Solutions, a brand under Swisher International (which also owns Rogue Nicotine), needed ecommerce across multiple product lines. We designed, built, and supported E-Alternative Solutions and its Leap Vapor and Forth CBD brands, spanning vape and CBD under one team.

Pipes & Cigars

Pipes & Cigars

Pipes & Cigars, part of Scandinavian Tobacco Group, needed accurate excise tax handling across their tobacco product catalog. We built excise tax solutions calculated by product and location, keeping their checkout compliant without slowing down the buying experience.

Frequently Asked Questions

FAQs

Why not just use Shopify?

Shopify no longer allows the sale of vape and ENDS products on its platform. Tobacco and CBD face similar platform risk, restricted or excluded from many mainstream ecommerce platforms and payment processors. We build on BigCommerce specifically because it doesn't categorically ban regulated products the way some competitors do.

What size businesses do you usually work with?

We partner with businesses of all sizes—from small “mom-and-pop” shops and mid-sized ecommerce stores optimizing for growth to global Fortune 100 companies with highly complex requirements. No matter the size, we bring the same level of dedication and expertise to every project.

What about payment processing?

Most major processors restrict or exclude regulated-product merchants. We help identify and integrate processors that will actually work with your business.

Do you handle excise tax?

Yes. We implement excise tax calculation down to the zip code, with rates configurable by product and location.

What is your project management process?

Your project is led by one of our experienced Project Managers, trained in the features, functionality, and lesser-known details of BigCommerce, supported by a full team of in-house experts. You’ll receive regular updates on progress, milestones, and next steps throughout the entire working process.

Can you help with age verification?

Yes. We integrate age and identity verification into your checkout and, where needed, account creation, using trusted third-party verification providers, without adding unnecessary friction for legitimate customers.

What happens if regulations change after my store is built?

Our apps let you update settings on your own as regulations change, tax rates, shipping rules, and more. If you'd rather have support, we work with you as an ongoing partner to help keep your store compliant.

Do you offer optimization and support services?

Yes! Just like a brick-and-mortar store, websites need consistent maintenance and improvement. Many of our clients stay with us long after launch for ongoing optimization, development support, and site maintenance. We offer flexible support plans built around what your store actually needs.

Do you offer marketing and advertising services?

Google, Meta, and most ad platforms restrict or ban advertising for vape, tobacco, and CBD products, so organic search is often the only real growth channel available. We build SEO into every site from day one and offer ongoing SEO services to help you rank and stay visible.

What is included in your custom BigCommerce design services?

Our custom design services cover UX strategy, storefront UI design, BigCommerce-native front-end development, QA testing, and a managed launch. Depending on your project, we also handle integrations, SEO setup, and custom checkout development. Every project is scoped specifically for your needs.

How much does this cost?

Every project is scoped around your specific products, states, and platform needs, so pricing varies. Our apps are offered at a fixed monthly price. Schedule a consultation and we'll walk you through what your project would actually involve.

What differentiates you from your competitors?

We are problem solvers at our core and never shy away from a challenge. Our team does more than provide services; we immerse ourselves in your business, sharing your vision for growth and long-term success. With a successful track record since 2001 and a proud history as an ‘Elite’ BigCommerce Partner since 2009, we’re confident in our ability to deliver solutions that create real, lasting impact.


FROM THE BLOG

Vape, Tobacco & CBD Ecommerce Guides

Compliance, platform strategy, and what's changing in regulated ecommerce, straight from our team.

Configure, charge, and manage accurate excise taxes on the BigCommerce ecommerce platform with the Excise Tax Manager App by IntuitSolutions.
BigCommerce Apps Add Ons PluginsCustom CheckoutRegulated Products

Excise Tax Management for BigCommerce

Configure, charge, and manage accurate excise taxes on the BigCommerce ecommerce platform with the Excise Tax Manager App by IntuitSolutions.

Talk to the Team Fortune 500 Brands Trust

Since 2009, we've built and supported 100's of vape, tobacco, and CBD ecommerce brands. We're a team that understands this industry inside and out. Whether you need a new store, a platform migration, or ongoing support, we've already solved the problems you're facing.

  • 100's of regulated-product brands
  • BigCommerce Elite Partner
  • 100% US-based team

Rated 4.9 | Trusted by 1,000's of Growing Brands

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