Extend the BigCommerce Checkout
Customer Group Shipping Rules for BigCommerce
Price: $99 / Month — 30 Day Free Trial
Show shipping methods like Freight or Ship on Account only to approved B2B customers. Control checkout access by customer group.
Install note: This is part of the Ebizio Checkout app. To get it, install the Ebizio Checkout App and then subscribe to this module.
Is this right for your store?
Show or Hide Shipping Methods at Checkout
This module is a fit if:
- You sell both B2B and B2C from the same store, and don't want retail shoppers seeing wholesale shipping options
- You offer Freight, Ship on Account, or other limited-access shipping methods, but only to pre-approved accounts
- You currently have no way to restrict who sees which shipping method at checkout
- You want different customer groups to see different shipping options automatically
If any of those describe your store, this gives you control over how your customers can pay you.
App Capabilities
What You Get with Customer Group Shipping Rules
Map any shipping method to any customer group.
Shipping Method Mapping
Assign specific shipping methods, Freight, Ship on Account, or others, to one or more customer groups.
Multiple Method Access
Give approved customer groups access to one or several limited-access shipping methods at once.
Partial-Match Groups
Apply one rule to every customer group with a shared keyword in the name, like all your "Wholesale" groups, instead of configuring each group individually. New matching groups are covered automatically.
Hidden From Everyone Else
Retail and unapproved customers never see restricted shipping methods. The checkout stays clean for every buyer type.
BigCommerce Order Integration
The customer's chosen shipping method shows on the order record in your BigCommerce dashboard, just like any other order.
PCI Compliant
Built on BigCommerce's Open Source Checkout SDK, so you enhance your existing checkout instead of swapping it for a risky third-party system.
WHY IT'S SAFER
No Custom Code. No Compliance Risk.
Most checkout applications that add this kind of shipping logic actually replace your platform's checkout experience, which is less reliable and less secure. Customer Group Shipping Rules runs on BigCommerce's own Open Source Checkout SDK, extending your native, PCI-compliant checkout instead of replacing it.
You're In Control
Configure It Your Way, From the Ebizio Dashboard
Manage Customer Group Shipping Rules directly from the Ebizio app in your BigCommerce admin. Map shipping methods to customer groups, control what's visible, and see every order's chosen method tied directly to the record.
- Map methods to groups: Assign any shipping method to any customer group, or multiple groups at once.
- Grant access to multiple methods: Approved groups can see one or several limited-access shipping options, your call.
- Control what's visible: Decide exactly which groups see which shipping methods, everyone else sees your standard checkout.
Real-World Scenarios
How BigCommerce Merchants Use Customer Group Shipping Rules
This module fits any store balancing retail and wholesale, or multiple tiers of B2B buyers, in one checkout.
General Electric Dowty: Customer Group Payment Rules for B2B Buyers
Dowty needed their custom Purchase Order option visible only to approved B2B accounts, not every visitor to their store. We used Customer Group Payment Rules to restrict PO as a payment method to Dowty's approved buyers, keeping their checkout clean for everyone else.
SkyGeek.com: Customer Group Payment Restrictions for Aviation Buyers
SkyGeek's Purchase Order option is only meant for approved B2B accounts, not their full customer base. Customer Group Payment Rules made sure only the right buyers ever see PO as a payment option at checkout, everyone else sees SkyGeek's standard payment methods.
AFT Fasteners: Customer Group Payment Rules for B2B Buyers
AFT Fasteners needed Purchase Order visible only to their approved B2B customers. We used Customer Group Payment Rules to control exactly who sees that option at checkout, so approved buyers get their terms and everyone else checks out normally.
Build a Complete B2B Buying Experience
Other Modules You Might Need
air Customer Group Shipping Rules with the rest of the Ebizio Checkout suite to build a complete B2B buying experience.
Ship on Account
Let buyers ship with their own account (FedEx, UPS, DHL, USPS). Document upload and custom fields. Subscription Price: $99/mo.
Purchase Order
Let your customers pay by Purchase Order with document upload and flexible net terms. Subscription Price: $99/mo.
Customer Group Payment Rules
Show specific payment options only to your approved B2B customer groups. Subscription Price: $99/mo.
One Flat Monthly Price
Everything Included at $99 per Month
One flat monthly price, every feature included, no add-on tiers, no per-order fees. Start with a free trial and keep it only if it earns its place in your checkout.
- Shipping method-to-customer-group mapping
- Multiple method access per group
- Partial-match / keyword group targeting
- BigCommerce order record integration
- Compatible with all BigCommerce themes
- Maintains full PCI compliance
- 30 day free trial, no contract
White Glove Onboarding
Want help getting set up?
Merchants who choose our White Glove onboarding add-on see the most success. We will configure your checkout, walk you through module setup, and make sure everything runs smoothly, direct from the team that built Ebizio.
Purchase Order FAQs
Frequently Asked Questions
Do customers ever see restricted payment methods?
No. Payment methods you restrict are hidden from any customer group you haven't explicitly granted access to.
Can this apply to multiple customer groups at once?
Yes. You can use partial-match group targeting to apply a rule across several related customer groups without configuring each one individually.
Does this work with the Purchase Order module?
Yes. Customer Group Payment Rules is commonly paired with Purchase Order to control exactly which customers can access PO as a payment method.
Do you customize the BigCommerce checkout beyond what this module offers?
Yes. If you need something beyond standard payment rules, approval workflows, more complex group logic, or a specific integration, our development team can build it. Contact us to discuss your needs.
Is the Ebizio Checkout App PCI compliant?
Yes. Ebizio extends your existing BigCommerce checkout — it doesn't replace it. Your checkout stays native to BigCommerce, which means it stays PCI compliant, compatible with your theme, and supported by BigCommerce's platform updates. Ebizio adds functionality on top of what's already there.
Will it work with my theme?
Yes. The module is built on Ebizio Checkout and works with all BigCommerce plans and every Stencil theme, including custom themes. It integrates with the native checkout, so there is nothing to rebuild.
How do I get this module?
Install Ebizio Checkout from the BigCommerce App Marketplace, then subscribe to Customer Group Shipping Rules for $99/month. 30 day free trial available.
Do you offer White Glove onboarding?
Yes. Our team can configure your Customer Group Payment Rules setup directly, mapping your payment methods to the right customer groups and making sure everything's working correctly before you go live.
Merchants who choose White Glove onboarding see the most success with the Ebizio Checkout app, it's the fastest way to get this module running exactly right, without spending time configuring it yourself.
Contact us to learn more about White Glove onboarding.
Can you build a custom checkout for my store?
Yes. If you need functionality beyond the modules listed here, our developers can build it. Contact us to discuss your needs.
Custom Checkout for BigCommerce
Need Something Custom?
Need a custom checkout solution? We're happy to build it for you! Tell us what you're trying to do and we'll tell you whether a module covers it or whether it calls for custom development. Contact us to discuss your needs.