Will a DTC store hurt our retail channel relationships?

This is the most common concern and it is a legitimate one. The answer depends on your pricing strategy, product selection, and how you communicate with retail partners. We work through this with you during scoping and help you build a channel strategy that opens DTC without creating conflict.

Do we need a separate site for B2B and DTC?

Not necessarily. On BigCommerce, Multi-Storefront capability allows you to run B2B and DTC from a single backend. On Shopify, similar approaches are available. Depending on your situation this can significantly reduce complexity and cost. We help you evaluate the right architecture during discovery.

Do you have a platform recommendation?

Yes. We evaluate your specific situation during discovery and make a clear recommendation based on your business model, integration requirements, and long-term roadmap. We hold Elite Partner status on BigCommerce and certified partner status on Shopify. We have no financial incentive to favor one over the other — our recommendation is based entirely on what is right for your project.

Can you integrate with our existing CRM, ERP, and PIM?

Yes. Enterprise system integration is one of our core capabilities. We have integrated with NetSuite, SAP, HubSpot, Salesforce, Celigo, and custom-built systems. We assess your existing stack during discovery and scope the integrations alongside the storefront build.

How long does an enterprise D2C launch take?

For an enterprise brand building from scratch, a full DTC storefront typically takes 14 to 20 weeks from kickoff to launch depending on integration complexity, brand approval processes, and custom functionality requirements. We give you a clear timeline during scoping.

What happens after launch?

We offer ongoing support, optimization, and SEO services post-launch. Many of our enterprise clients stay with us long after the initial build as their DTC channel grows.

Enterprise D2C Launch Agency

Your brand is already selling — through retail, distributors, marketplaces, or a store that's outgrown what it can do. But you don't fully own the customer relationship, the data, or the experience. We build DTC ecommerce that works alongside what's already working, whether you're starting from zero or leveling up what you've got.

100% U.S.-based team.
Certified BigCommerce Partner since 2012.
BigCommerce B2B & D2C Expertise

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Where You Are Today

Every Brand Starts Its DTC Journey from a Different Place

Whether you're launching your first direct-to-consumer channel or expanding an existing ecommerce business, the challenges are different, but the goals are the same: creating a direct relationship with your customers and a stronger foundation for growth. You may be:

💻 Launching Your First DTC Channel

You have an established business but haven't sold directly to consumers through your own ecommerce experience.

You currently sell through:

Retail stores and dealers
Distributors or wholesalers
Amazon, Walmart, or other marketplaces
Sales representatives or offline channels

Common goals:

Launch your first branded ecommerce experience
Build direct customer relationships
Own your customer data and buying experience
Create a new revenue channel without disrupting existing partners

🏷️ Expanding an Existing Ecommerce Business

You already sell online but want to grow your direct-to-consumer capabilities without rebuilding everything from scratch.

You're looking to:

Add DTC alongside an existing B2B business
Launch an additional storefront
Modernize or redesign your current ecommerce experience
Support multiple customer types from a single platform

Common goals:

Deliver better experiences for B2B and consumer customers
Simplify operations across multiple sales channels
Connect ecommerce with ERP, CRM, and other business systems
Build a platform that scales with your business

IntuitSolutions Agency meeting with client to review development project

Why this is different

Launching D2C for an Established Brand Is Not a Standard Ecommerce Project

A D2C launch for an enterprise brand starts with a specific set of questions.

How do you price DTC without undermining your retail channel partners?
How do you build a brand experience online that matches what customers expect from a brand they already know?
How do you move fast enough to matter while building something that will scale?

These are not problems a generalist ecommerce agency has solved before. They are problems we have solved for global brands.

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What we handle

What an Enterprise D2C Launch Actually Involves

DTC Channel Strategy

Before a single pixel is designed, we work through your channel strategy, pricing approach, and customer acquisition model. Getting this right at the start prevents expensive mistakes later.

Custom Storefront Design

Your brand has standards. We build a storefront that meets them — custom designed from scratch, not adapted from a template. Your DTC store should feel like an extension of your brand, not a generic ecommerce site.

Enterprise System Integration

ERP, PIM, CRM, WMS — your existing systems need to connect to your new storefront. We build the integrations that sync your catalog, inventory, pricing, and order data without creating manual processes for your team.

Retail Channel Sensitivity

Pricing, MAP enforcement, and product availability rules that protect your existing retail relationships while still building a compelling DTC proposition

Merchandising for DTC

Selling direct is different from selling wholesale. Product presentation, bundling, subscriptions, loyalty, and content strategy are all designed around a direct customer relationship, not a retailer's shelf.

Post-Launch Growth

Launching the store is the beginning. We offer ongoing optimization, SEO, CRO, and development support so your DTC channel compounds over time rather than stalling after launch.

man in warehouse smiling and looking at table holding hardhat

Why IntuitSolutions

What Makes Us the Right Partner for This

We've done this before. Most agencies will tell you they can do this. We have done it for brands with global recognition. That's a different thing.
Ecommerce specialists since 2001. We know what your platform can handle, where it needs custom work, and how to build for long-term scale rather than just launch day.
100% U.S.-based in-house team. Every designer, developer, and project manager on your project works directly for us. No outsourcing, no offshore handoffs. One accountable team.
Fixed-price spec before work begins. You get a real scope, a real timeline, and a fixed price before you commit to anything. No estimates that expand mid-project.
We're straight shooters. If we don't think we're the right fit for your project, we'll tell you that. No hard sell.

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Built for serious ecommerce teams

Our Development Process

A clear, structured process so you always know what is happening and what comes next.

Step 1 — Scope and Spec

We start with a technical discovery: documenting your requirements, mapping the work, and producing a fixed-price specification before development begins. You know exactly what is being built, what it costs, and when it launches before we write a line of code. Work does not start until you have approved the spec.

Step 2 — Build and Communicate

Development moves in structured phases with regular updates and visible progress. You are never left wondering where things stand. For shorter projects this means weekly check-ins. For longer builds it means milestone-based reviews where you can see and test what has been completed.

Step 3 — Launch and Support

We manage the launch from final QA through go-live. After launch, your team gets full documentation, a walkthrough of what was built, and direct access to our support team. Whether you need a quick fix or are ready to start the next phase, we are already familiar with your store.

Ready to Build Your DTC Channel?

Whether you're launching your first direct-to-consumer storefront or expanding an existing ecommerce business, we'll help you develop the right strategy, technology, and customer experience for long-term growth. Get an honest assessment of your project, timeline, and options—no pressure, no generic proposal.

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