SuiteCommerce is NetSuite’s built-in frontend (shopper facing website), designed to give businesses a way to get online using the tools they already rely on. But as your store grows and customer expectations shift, SuiteCommerce can start to feel restrictive, especially when it comes to design flexibility, performance, and innovation.
The good news? You don’t need to abandon NetSuite to create a better ecommerce experience. By switching to a more modern frontend, you can keep your ERP and other backend systems in place while upgrading to a storefront that’s faster, more customizable, and easier to scale.
Common Limitations with NetSuite SuiteCommerce
SuiteCommerce was built to provide a quick path to ecommerce for businesses that use NetSuite as their ERP for product, pricing, inventory, etc. But many merchants find that it feels less like a modern shopping experience and more like an extension of a purchase order system.
Common limitations include:
- Limited design flexibility, especially on SuiteCommerce Standard (SCS), where source code access is restricted
- Underwhelming built-in tools for marketing, search, and merchandising—often requiring costly workarounds
- High development costs for customization, typically requiring NetSuite-certified developers
- Performance issues, especially for stores with complex product filters, large catalogs, or deep category structures
- Small developer ecosystem, leading to limited resources and slower support cycles
Considering SuiteCommerce Alternatives?
Let’s build a better storefront—without replacing NetSuite. Get started today.
Why Merchants Are Replacing SuiteCommerce with BigCommerce
Upgrading to a more modern, flexible ecommerce frontend, like BigCommerce, can improve your backend workflows and your customers’ shopping experience, without disrupting your ERP.
Key benefits include:
- Flexible design options – Customize your storefront without rigid templates or code-heavy bottlenecks
- Operational agility – Empower internal teams to make changes quickly and confidently
- Better performance – Improve site speed, mobile experience, and Search Engine Optimization (SEO)
- Scalable infrastructure – Easily support B2B features, large product catalogs, and multi-storefront setups
- Expanded integrations – Connect seamlessly with apps for payments, analytics, marketing, shipping, and more
- Broader support network – Tap into a larger pool of developers and ecommerce specialists
What a Storefront Upgrade Involves
Switching to a new ecommerce frontend doesn’t mean starting over. Your NetSuite ERP stays exactly where it is—managing orders, inventory, customer data, and accounting—while we build a modern, customer-focused storefront on top of it.
Here’s how the transition typically works:
- Backend stays intact – NetSuite continues powering your operations
- New frontend is designed and launched – We implement a modern, user-friendly storefront
- Systems stay connected – Proven middleware or custom integrations keep your data in sync
- We handle the heavy lifting, including:
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- Site design and development
- Data migration and mapping
- Integration, QA, and launch
- Ongoing performance optimization and support
Modernize Your Ecommerce Platform While Keeping Netsuite ERP
SuiteCommerce isn’t the only path forward, and for many growing brands, it’s not the most strategic one. If you’re ready to move to a more flexible ecommerce platform while keeping NetSuite at the core of your business, we can help.
At IntuitSolutions, we specialize in BigCommerce design and custom integrations for NetSuite users. With deep experience across industries and business models, we make the transition smooth—from strategy through post-launch support.
Contact us today to explore SuiteCommerce alternatives that give your business more room to grow.
SuiteCommerce Holding You Back?
Let’s build a better storefront—without replacing NetSuite. Get started today.
