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Web Accessibility Services

By proactively managing your BigCommerce Web Accessibility you make your business more accessible to all, optimize your site for search engines, and reduce your legal risk. Our team of experts is ready to help.

  • Reach WCAG 2.1 Compliance
  • Improve Experience for All Users
  • Improve Search Engine Rankings
  • Reach More Customers (1 in 4 U.S. adults may not be able to use your site)

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WCAG 2.1 Compliance

What is Web Accessibility?

Put simply, “Web Accessibility” is an umbrella term that encompasses every aspect of how usable or accessible websites, tools, and other technologies are for those living with disabilities. This covers everything from the contrast of colors on a page to how a user navigates the website’s interface, and many areas in between.

Descriptive Text Alternatives

Provide short and descriptive text alternatives for any non-text content: images, videos, buttons, form fields, iframes, and more.

Readable Text

Text is readable and descriptive. Clear page headings and titles. Adequate font size and spacing between letters and words. 

Distinguishable Contrast

Help users, such as those with low vision or colorblindness, clearly see content and elements by using proper color contrast.

Video & Audio

Users can play, pause, stop, or mute video and audio with timeline controls. Captions and transcripts for videos. No auto-play video or audio. 


Users can navigate and all functionality is available using the keyboard: form fields, buttons, navigation links, and more.

Zoomable Content

Pages provide high-quality, zoomable images. Text and layout is zoomable, usable, and responsive on smaller screen widths.

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Ecommerce Web Accessibility

Why Accessibility Matters

More than 1 in 4 adults in the United States live with a disability, making the need for inclusive web design and development greater than ever. WCAG 2.1 is the standardized specification that outlines accessibility criteria for web content. These guidelines are put in place to accommodate users with a wide range of disabilities including, but not limited to the following:

  • Blindness/Low Vision
  • Deafness/Hearing Loss
  • Limited Movement
  • Speech Disabilities
  • Photosensitivity
  • Learning/Cognitive Limitations
Audit, Remediate, Repeat

Our Process

Our seasoned team of developers is equipped with the tools and methodologies needed to analyze and implement web accessibility best practices. To ensure the success of your accessibility efforts, our process encompasses the following steps:

Web Accessibility Audit

Our team will carefully analyze your site to assess its current level of accessibility in accordance with WCAG 2.1 guidelines.

Comprehensive Reports

We provide comprehensive reports detailing the issues that are preventing your site from being accessible.

Remediate Accessibility Issues

Our experienced certified BigCommerce developers will implement solutions to help your site meet WCAG 2.1 standards.

& Repeat

We repeat this process monthly and keep a record of every report, proving your commitment to making your site accessible. 

Accessibility Compliance Overview

Are You at Risk?

Every year, an increasing number of lawsuits are filed against websites that fail to meet ADA and WCAG specifications. Many of them had no idea they were at risk. To proactively prevent legal troubles, site owners must understand the impact that accessibility has on disabled users and the legal implications that arise from poor practice.

WCAG 2.1

WCAG stands for 'Web Content Accessibility Guidelines'. While not a law, many governments have adopted it for their accessibility regulations. 

ADA: Title III

An online store can be a public place of accommodation and must be equally accessible to customers with disabilities.

Section 508

Requires that any technology that’s used by a federal agency or department has to be accessible to people with disabilities.

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Years of Partnership


Years of Experience


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BigDev Certified Developers


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Frequently Asked Questions


Making your site accessible to all users is not only the right thing to do, it’s the law. Federal and state lawsuits on behalf of those with disabilities continue to skyrocket. To keep your site safe from legal action, a proactive approach to managing web accessibility is your best bet.

In addition to preventing costly litigation, being accessible makes it easier to sell more goods and services and reach new markets. Having accessible technology will elevate your brand value in the minds of users and rank your site higher from an SEO perspective.

In a number of cases, it was ruled that simply installing an app is too passive of an approach. Businesses named in lawsuits must demonstrate their commitment to web accessibility by outlining the steps they are taking to ensure its continuous improvement. This can mean that the source code of the website should be improved.

Similar to installing an app, a one-time fix does not exist when it comes to web accessibility. Since content and standards are constantly evolving, a site that’s deemed accessible one week may be non-compliant the next. By taking a proactively managed approach, businesses can prevent issues before they arise and avoid “reactive” solutions, which are much more costly.

All of our employees are US-based (headquartered in Philadelphia, PA) – and we never outsource your work. We offer our full slate of services worldwide.

We work with businesses ranging from small “mom-and-pop” shops, to medium-sized sites, to fortune 100 companies.

Build and Grow Your Business Online with IntuitSolutions

Our experts are ready to field your questions, learn more about your business, and find a solution that’s right for you. Contact us now to get started!

  • 100% US-Based Team
  • Certified Elite BigCommerce Partner since 2012
  • We Work Exclusively on BigCommerce
  • Custom BigCommerce Solutions
  • Entry to Enterprise Level Services
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