Get Help With Your BigCommerce Site

Submit A Ticket Through The Client Portal

We process all support requests, both routine and emergency, through our client portal. If you don’t have access to the portal, email to request access. Otherwise, please log in here.

Making A Request

Once you’re logged in, make a request:

Make A Request

Within the form, you can select from the following types of support requests:

  • General Question
  • Development Inquiry
  • WordPress Hosting and DNS Records
  • Billing Inquiry
  • BigCommerce Marketplace Apps
  • One Page Checkout Inquiry

Video Instructions For Opening Support Ticket

Contact IntuitSolutions

Working With Us

Ready to get started? Reach out to us to open a work order or get a free consultation on how you can optimize your site.

Once you reach out to us, one of our BigCommerce experts will get back to you within 24 hours to learn about your business and consult with you on the best solution for your needs.

Quick Connect

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