Ship to Store Option in Checkout
Call for Pricing
What it does
Once the customer has entered in their Billing Address, a “Ship to Store” checkbox will appear, and then once that is checked they can choose which store they would to ship to from a list. Once they’ve chosen their store, the selected store’s address will populate the BigCommerce Shipping Address. This address is hidden from the customer so it cannot be changed. If the customer unchecks the “Ship to Store” checkbox, they can edit their Shipping Address. After the customer selects their store, a hidden Shipping Method of “Ship to Store” is selected.
This is an example of what the checkout looks like before the "Ship to Store" option is selected. Please note the "Store Pickup?" checkbox at the bottom of the first column.
This is an example of the checkout after the "Ship to Store" option has been selected. The customer has the ability to choose from the available stores, and when selected, the Shipping Information section is hidden and pre-populated with the store's address.
Why Do I Need This?
For businesses that have physical store locations and want to offer their online customers a bit more flexibility, this customization helps you provide an edge over your competitors.
Frequently Asked Questions
How many stores can I add in?
This customization will handle up to 5 stores. If you have more than 5 stores, please reach out to us and we’d be happy to scope out an additional customization.
Can I have a customer add in their zip code to locate the store closest to them?
This would be an additional customization. Please reach out to us for further scoping and we’d be happy to discuss.
What if I have to change or remove a store?
You will need to reach out to us to reconfigure your customization. We will be able to take care of any changes on an hourly basis.
Can you move the "Ship to Store" checkbox so it displays with the Shipping Methods section?
Absolutely, the location of the checkbox can be adjusted.
Can you hide the "Ship to Store" checkbox if a customer enters in an international country with their Billing Address?
Yes, that can be added in.
Can customers split their order into multiple shipments?
No, if they are choosing “Ship to Store,” they must ship everything there.
Can I get the Store Location options to display as a dropdown instead of radio buttons?
We are unable to adjust the display style of the Store Location options– they must be radio buttons.
Can the customer see the store locations on the Cart Page?
No, the customer will only see the “In-Store Pickup” Shipping Method, not the individual store location options.