Gift Card Redemption: Smart Transaction Systems Integration
$1,995 + $49.95/month
What it does
Our developers create a custom field on the checkout screen that interacts with Smart Transaction System’s API to identify the gift card and pull in the remaining balance as online store credit. Customers simply type in their gift card number, then apply the credit that appears to their purchase. If the gift card balance doesn’t cover the total cost of the purchase, they can use a second payment method, like a credit card, to make up the difference.
Why Do I Need This?
If you have physical store locations and use a gift card system, this customization provides a seamless connection between your eCommerce store and your brick-and-mortar stores. Let customers pay how they want and eliminate hassle on your end.
Frequently Asked Questions
Does this allow my BigCommerce store to issue physical gift cards?
No, the BigCommerce gift certificate system is separate and would not be able to connect to this functionality.
If the customer's order amount is higher than the gift card balance, can they use an additional payment method?
Yes, the customer will be able to use an additional payment method for any remaining order amount not covered by the gift card.
If the customer redeems a physical gift card online but does not use it all at once, can they use the balance in a physical store?
No, once the gift card has been redeemed online, it cannot be “un-redeemed” or used in a physical store again.
What if a customer tries to redeem a gift card that's not valid or doesn't have any money left?
This functionality pulls information directly from STS in real-time, so if a gift card is expired or has no balance left, we would alert the customer that they cannot use the gift card for the purchase.
Are there any other limitations?
Because the customization pulls in the gift card balance to use as store credit on the customer’s account, the customer must be logged in to use a physical gift card. Customers checking out as a guest can not redeem a physical gift card.